Thursday, January 18, 2018

Landis' Technologies' Office 365 Contact Center, Calling in Microsoft Teams, & More News



The first #TeamsRecap episode of 2018 is finally here! This episode covered the following topics:

  • End of Life Support for OCS
  • Skype for Business client updates
  • Fulfilled Calling Roadmap items for Microsoft Teams
  • Landis Technologies' Office 365 Contact Center

To watch the video in my YouTube channel, and to get the links to the above content in the Video Description, check it out at the following link: https://youtu.be/aqaRWx2mams

Or you can watch the video right here in this post:


Some Changes for the #TeamsRecap Webcast


Through the holidays of 2017, and the first half of January 2018, the #TeamsRecap webcast took a bit of a break. Not only was it a very busy time riddled with family visitations and the traditional passing around of the random sicknesses, but I was also taking time to ponder what was next, for the #TeamsRecap.

I was starting to have a hard time keeping up with the consistent weekly cadence of the show that had been present for the first 2 years, and felt that it may also be time to have more than just my ugly mug talking about Skype for Business and Microsoft Teams news. So, after a bit of pondering, the #TeamsRecap is resurfacing with its first guest Co-Host, MVP Matt Landis of Landis Technologies!

In addition to having guest Co-Hosts, the show is also longer, as we take time to discuss the normal list of topics that I work my way through in the browser tabs. Previously, the show targeted about a 15-minute timeframe. I know this was desirable for some of you, but this new format will likely range anywhere from 30 minutes to an hour (though I want to try to keep it well under an hour when possible). While there is a sacrifice on the brevity, more perspective is being brought, and I feel that there is good value in that.

Finally, when doing a show with a Co-Host, I needed to find another platform to record on. Pexip has graciously provided space on their Infinity platform for the meeting & recording of the episodes, and I want to extend a HUGE thank you to Graham Walsh and the entire team over at Pexip - thank you for making this new format for the #TeamsRecap possible! Check them out: https://www.pexip.com/.

More changes may come throughout the year, but this is a good starting point. As always, though, I would LOVE to get your thoughts and in-filtered feedback.

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  2. Hi Josh,

    I am in customer development at Nextplane Inc who is the federation provider for Skype for Business, Cisco Jabber, IBM Sametime and others. I am looking to talk with Teams MVP's about what they are hearing regarding federation capability with Teams. I am wondering if you have heard anything about Microsoft Teams opening up their API's (SIPP or XMPP) like they did with Skype for Business. If you have a contact or other MVP's that could know this answer I would appreciate some help in finding the right people.

    Thanks for any help and if you want to see BOTS we have built for Skype for Business we would love to show them to you.

    The best way to reach me would be at calynn@nextplane.net.

    Regards,

    Calynn

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